When a flower hamper arrives, begin with the instructions supplied for that particular arrangement. Different presentation formats can need different handling. Identify what you have before adding water, removing packaging or changing the arrangement.
Identify the arrangement first
Look for any care card or product-specific information supplied with the gift. If you cannot tell how the flowers are arranged or how the container is intended to be used, ask Hampers & Blooms about the actual product. Do not assume a box should be filled with water or that every arrangement can be treated like loose stems in a vase.
Choose the placement using the supplied advice
Check the care instructions for placement guidance and choose somewhere the gift can sit securely. If you are unsure whether a particular spot is suitable, describe the arrangement and location when asking a care question. Care requirements depend on the actual arrangement; ask for guidance before applying a general watering or placement rule.
Follow the correct watering method
Use the method supplied for the actual arrangement. If the instructions are missing or unclear, ask before watering. Avoid pulling flowers apart to identify their support system, especially when you can obtain the correct guidance from the preparer.
Treat food instructions separately
Food included with a gift needs its own supplier storage and use instructions. Do not infer that a food item has the same storage needs as the flowers. Read the actual labels and ask for missing product information instead of assuming a common rule for the whole hamper.
| On-arrival check | Your note |
|---|---|
| Arrangement/product identified | ______ |
| Care instructions located | ______ |
| Placement question, if any | ______ |
| Watering method confirmed | ______ |
| Food labels and storage instructions checked separately | ______ |
Ask a product-specific question
Include the product name and describe what is unclear when contacting us. Use the instructions for your particular gift rather than applying an unverified care method.