Privacy
Privacy Policy
This Privacy Policy explains what Hampers & Blooms gathers or tracks, how that information is used, and how visitors can contact us about their information. Last updated 8 June 2026.
1. What information does Hampers & Blooms gather or track?
The Hampers & Blooms site collects general information about visitors through website statistics sent to the server when you request a page on the Internet. This general information may include details such as browser type, pages viewed, referring pages, approximate location and visit time. The site does not ask for personally identifying information such as your name or company unless you choose to provide it, for example when placing an order, subscribing to updates, contacting us or requesting customer support.
Order, delivery and enquiry information
When information is supplied voluntarily, it may include your name, email address, phone number, billing or delivery address, recipient details, gift message, order details and customer service correspondence. Payment information is processed by payment providers and is not stored by Hampers & Blooms beyond the transaction details needed to manage an order.
Cookies, analytics and linked sites
The site may use cookies, analytics tools and similar technologies to understand how visitors use the site, improve the shopping experience and support relevant advertising or marketing. This site may also contain links to other websites. Hampers & Blooms is not responsible for the privacy practices or content of those websites.
2. What does Hampers & Blooms do with the information it gathers or tracks?
Demographic and profile data is used to help present the site and target the types of information, products and content included on the site. Personal information supplied by you is used to process orders, arrange delivery, respond to enquiries, provide customer support, send requested updates, maintain records, improve our service and meet legal or safety obligations.
Marketing, advertising and disclosure
Hampers & Blooms will not sell, barter or trade your personal information gathered at the time of sign-up, except where described in this policy or when required by law to protect the safety of customers, members, employees or property. Information supplied in reference to an advertisement posted on Hampers & Blooms, or to an outside marketing campaign run in conjunction with an advertisement, is not protected under this privacy policy once it is supplied to that outside campaign or third party.
3. What security measures are in place?
This site has security measures in place to protect against loss, misuse and alteration of information under our control. Registration, order and enquiry information is stored in secure locations and on password-protected systems. No method of electronic transmission or storage is completely secure, so we keep access limited to people who need it for legitimate business purposes.
4. Can visitors choose to opt out or change personal information?
Our site provides visitors the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. Visitors may also ask us to remove their information from our database, stop future emails, cancel a service, or change and modify information provided previously.
Contact Hampers & Blooms
If you have any questions about this privacy statement, the practices of our site, or your dealings with Hampers & Blooms, please contact us through the Contact Us page, email hello@hampersandblooms.com.au, or call 0400 111 515.
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